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your skin thanks you. and so do we.

Introducing H&C REWARDS

Our way of saying thank you for being a loyal client and for always taking care of your skin.

introducing h&c rewards

We are committed to you, creating and delivering skin solutions you can always rely on.

H&C Rewards is our way of thanking you for your loyalty and taking amazing care of yourself by consistently using your hop & cotton regime. The longer you stay with it, the higher your Rewards Level, the more savings you enjoy.

There are 4 Rewards Levels with corresponding discounts, starting from Level 1. With every order*, you get a discount of your current Rewards Level and upgraded to the next Rewards Level.

*Order to be placed within 6 weeks of last order.

reward levels

Level 1

enjoys 10% off whole order

Level 2

enjoys 20% off whole order

Level 3

enjoys 30% off whole order

Level 4

enjoys 40% off whole order

Your current and next Rewards Level can be found on your account dashboard.

how to join & other FAQ’s >

  1. HOW DO I JOIN THE H&C REWARDS PROGRAM?

    All customers who have purchased a full set of bespoke recommended products* automatically enter H&C Rewards Level 1. You receive 10% off your next order**.

    *Full set of bespoke recommended products:
    The Complete Regime or
    The Perfect Pair + The Smooth Operator

    **Order to be placed within 6 weeks of last order.

  2. HOW DO I APPLY MY REWARD DISCOUNTS?

    Your appropriate Rewards discount will be applied automatically during checkout. No discount code is needed.

  3. WHY IS MY REWARD LEVEL NOT SHOWN IMMEDIATELY AFTER PURCHASE?

    Your updated Rewards Level is displayed on your account dashboard when your order is completed (after despatch).

  4. DO MY REWARDS EXPIRE?

    Your H&C Rewards do not expire as long as you continue placing orders within 6 weeks of your last purchase. When you reach Level 4, you remain here and continue to enjoy 40% off all orders.

    If you do not place an order within 6 weeks of your last order, your Rewards expires and you will no longer be in the H&C Rewards Program.

  5. CAN I JOIN AGAIN IF MY REWARDS EXPIRE?

    Yes! If your H&C Rewards expire because you did not place an order within 6 weeks of your last order, you will enter H&C Rewards Level 1 after purchase of your full set of your bespoke recommended products*.

    *Full set of bespoke recommended products:
    The Complete Regime or
    The Perfect Pair + The Smooth Operator

  6. IS THE H&C REWARDS DISCOUNT APPLICABLE TO ANY PRODUCT?

    Yes! Your H&C Rewards can be applied to any product and product set.

    The purchase of your full set of bespoke recommended products* is required to join H&C Rewards. All subsequent orders of any product or product set qualify for Reward discounts.

    *Full set of bespoke recommended products:
    The Complete Regime or
    The Perfect Pair + The Smooth Operator

  7. CAN I MODIFY MY EXISTING BESPOKE FORMULAS WITH H&C REWARDS?

    Absolutely. If your skin condition changes, let us know by submitting a new skin test or contact us.

  8. I'M ALREADY YOUR CUSTOMER! HOW CAN I ENTER H&C REWARDS?

    We’ve got you – you don’t need to do anything. All existing customers* are granted H&C Rewards at the appropriate Level. You will see your Rewards Level at your account dashboard. Your discount will be automatically applied during checkout.

    *Customers who had previously purchased The Complete Regime or The Perfect Pair + The Smooth Operator .