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your skin thanks you. and so do we.

Introducing H&C REWARDS

Our way of saying thank you for being a loyal client and for always taking care of your skin.

introducing h&c rewards

We are committed to you, creating and delivering skin solutions you can always rely on.

H&C Rewards is our way of thanking you for your loyalty and taking amazing care of yourself by consistently using your hop & cotton regime. The longer you stay with it, the higher your Rewards Level, the more savings you enjoy.

There are 4 Rewards Levels with corresponding discounts, starting from Level 1. With every order*, you get a discount of your current Rewards Level and upgraded to the next Rewards Level.

*Order to be placed within 6 weeks of last order.

reward levels

Level 1

enjoys 10% off whole order

Level 2

enjoys 20% off whole order

Level 3

enjoys 30% off whole order

Level 4

enjoys 40% off whole order

Your current and next Rewards Level can be found on your account dashboard.

how to join & other FAQ’s >

  1. HOW DO I JOIN THE H&C REWARDS PROGRAM?

    All customers who have purchased a full set of bespoke recommended products* automatically enter H&C Rewards Level 1. You receive 10% off your next order**.

    *Full set of bespoke recommended products:
    The Complete Regime or
    The Perfect Pair + The Smooth Operator

    **Order to be placed within 6 weeks of last order.

  2. HOW DO I APPLY MY REWARD DISCOUNTS?

    Your appropriate Rewards discount will be applied automatically during checkout. No discount code is needed.

  3. DO MY REWARDS EXPIRE?

    Your H&C Rewards do not expire as long as you continue placing orders within 6 weeks of your last purchase. When you reach Level 4, you remain here and continue to enjoy 40% off all orders.

    If you do not place an order within 6 weeks of your last order, your Rewards expires and you will no longer be in the H&C Rewards Program.

  4. CAN I JOIN AGAIN IF MY REWARDS EXPIRE?

    Yes! If your H&C Rewards expire because you did not place an order within 6 weeks of your last order, you will enter H&C Rewards Level 1 after purchase of your full set of your bespoke recommended products*.

    *Full set of bespoke recommended products:
    The Complete Regime or
    The Perfect Pair + The Smooth Operator

  5. IS THE H&C REWARDS DISCOUNT APPLICABLE TO ANY PRODUCT?

    Yes! Your H&C Rewards can be applied to any product and product set, excluding Full Spectrum Skin Healing.

    The purchase of your full set of bespoke recommended products* is required to join H&C Rewards. All subsequent orders of any product or product set qualify for Reward discounts.

    *Full set of bespoke recommended products:
    The Complete Regime or
    The Perfect Pair + The Smooth Operator

  6. CAN I MODIFY MY EXISTING BESPOKE FORMULAS WITH H&C REWARDS?

    Absolutely. If your skin condition changes, let us know by submitting a new skin test or contact us.

  7. I'M ALREADY YOUR CUSTOMER! HOW CAN I ENTER H&C REWARDS?

    We’ve got you – you don’t need to do anything. All existing customers* are granted H&C Rewards at the appropriate Level. You will see your Rewards Level at your account dashboard. Your discount will be automatically applied during checkout.

    *Customers who had previously purchased The Complete Regime or The Perfect Pair + The Smooth Operator .