First of all, welcome! You can start by registering an account with us and tell us more about your skin by completing your Skin Test. With this complete, you are now able to start shopping!
After you have placed an order and payment is made, we will start creating your custom formula and you will receive an email from us containing more details of your products. If you are happy with it, let us know with your approval and we can proceed with manufacturing it to have it sent to you as soon as possible! You can read more about this in the hop & cotton experience.
You can check the status of your order anytime by logging into your account.